8473 S 6465 W, West Jordan, UT 84081 · (801)598-3021 · jodyjeffs@hotmail.com
Jody Jeffs
Objective
Long term position with responsibilities and growth potential wheremy organizational ability, people skills,
knowledge and team attitudewill be valued.
Functional Summary
I have excellent organizational capabilities and excel at handling multiple tasks. I am experienced with all
versions of Windows, Excel, Internet, Microsoft Word andWorks programs. Internet and email experience and
knowledge. I am capable of learning in-house computer systems extremely fast. Accurate data entry, 10 key and
typing.Excellent communication and people skills. I enjoy the challenge of sales and customer service.
Experience
2012-2014
Primary Residential Mortgage, Inc.
Salt Lake City, UT
Human Resources Representative
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signed.
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2011-2012
Customer Service Agent
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2008-2009
Office Manager
§ Managed direct care staff, maintained Quality Care Control, arranged effective scheduling and staffing for
client base.
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Conducted interviews and hired qualified applicants, develop effective and consistent employee training,
and ensure policies and procedures are followed properly.
§ Administrative tasks including but not limited to payroll, client billing, AP, AR, collections of past due
accounts, tracking employee time clocks, utilizing a variety of in-house computer systems.
2004-2007
Wells Fargo Bank
Sandy, UT
Process new hire applications as well as background checks, screening, and ensuring all proper documents
Participate in developing department goals, objectives, and systems.
Provide guidance, assistance, and support to Branch Partners and administrators.
1-800-Contacts
Receive inbound calls regarding orders for product.
Provided excellent customer service and utilized problem solving skills.
Set monthly sales quotas and QA goals.
ResCare HomeCare
Sandy, UT
Draper, UT
Lead Teller
§ General cashier duties including deposits, withdrawals, cashier checks, etc.
§ Accounting functions such as checks and balances for cashier checks, cash advance reports, and vault cash
flow.
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Sales experience including but not limited to open and closing of customer accounts, customer up sales.
Education
2001-2004
High School Diploma
§ General studies.
References
References are available on request.
Riverton HighSchool
Riverton, UT